LWE – Managed Infrastructure

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What is Infrastructure Management?

In the context of an IT organization, infrastructure refers to the hardware, software and other systems that are necessary for delivering IT services in accordance with service-level agreements (SLAs).

IT infrastructure management includes the management of IT policies and processes, along with the equipment, data, human resources and external contacts, such as vendors or security organizations, needed to ensure that IT operations run smoothly and efficiently.

What are  Our Managed Infrastructure Services?

Infrastructure Managed Services involves the transfer of internal IT infrastructure duties and components to LivewirExperts). It includes a wide range of services, related to both data centers and the cloud. The goal of our managed infrastructure services is to guarantee that an organization’s infrastructure runs smoothly and is regularly supported, monitored, and maintained.

IT Infrastructure management best practices

With IT infrastructure managers being responsible for the design, implementation, maintenance and retirement of each of the above IT infrastructure elements, it’s necessary to understand the best practices for managing them.These IT infrastructure management best practices include:
  • Knowledge gathering
  • Creation of standars
  • Implementation of standards
  • Maintaining consistency
  • Documentation
This PDF contains indeep info about our Managed Infrastructure Services
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5 Considerations to Look for in a MISP

When working with a Managed Service Provider, 24/7 support is often essential. Having that MSP available at all times ensures in-house staff are working only to their core schedule and not being disturbed out-of-hours, all this while still maintaining continuity and reliability.Without this level of coverage organizations rely on out-of-office hours on-call staff, which can be expensive both in terms of costs and employee satisfaction.
Choosing a Managed Service Provider with the right expertise that is tailored to your business needs is crucial. Needs can range from addressing capacity gaps in server environments, scaling leaner teams, or resolving network outages. Being able to provide these processes also ties into the service bundle the infrastructure MSP is offering.
Receiving a wide range of services from a single service provider can be beneficial for IT departments. This approach not only simplifies operations by eliminating the need to work with multiple vendors, but also ensures convenience and consistency in service delivery. Therefore, it is important that an MSP can provide an array of specialist services.Many organizations prefer a single point of contact for various IT needs, including server, storage, and network management, as well as hardware maintenance and professional services for special projects.
A big thing to look for when choosing an MSP partner is scalability and flexibility. Asking the questions:

Is this managed service partner going to be able to grow with you?

Are they flexible when it comes to your needs and your requirements?

Are they going to be able to fill those needs and requirements?

A reliable MSP should demonstrate the ability to meet both current and future needs, offering flexible solutions that can be tailored to match specific requirements.
A proven track record and positive references are vital in evaluating the credibility and expertise of an infrastructure managed service provider. These factors demonstrate tangible evidence of the MSP’s capability to deliver quality services and support.
25
+
Years Experience
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Are you interested in what our managed services can do for your company?

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